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Napoleon Allure Vertical 38″ Wall Mount Electric Fireplace

Item #: NEFVC38H

SKU: NEFVC38H

$709.00

A 38" tall, 16" wide electric fireplace only 5-5/8" deep that hangs on the wall or partially recesses into it. The Napoleon Allure Vertical NEFVC38H sets a three-piece birch log set ove...

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Optional add-ons

5 factory add-ons fit this model

Add any of these in one click — they ship together with your unit.

Media & Log Sets 2

Decorative Log Set with Rocks for Napoleon Electric Fireplaces
Part # NEF-BLRAK42
$135.00
+ Add
Birch Log Kit for Napoleon Electric Fireplaces
Part # BLKS
$489.00
+ Add

Remotes & Controls 1

Accessories 2

Black Crystals for Napoleon Electric Fireplaces
Part # G497-0004+G497-0004+G497-0007
$56.00
+ Add
Mineral Rock Kit for Napoleon Electric Fireplaces
Part # MRKS
$229.00
+ Add
Free shipping · ships direct from the manufacturer · typically delivered curbside in 5–17 business days. We email you the lead time for your item within one business day of ordering.
Not sure this is the right part? Ask a fireplace specialist.Call (540) 212-9374, Mon–Fri 9 AM–5 PM ET. Our hearth product specialists will confirm the model, venting and parts match before you order. Everything ships direct from the manufacturer; installation is by your own licensed local installer.
Free shipping on most orders over $99 · Authorized dealer · Manufacturer warranty included

Returns may be subject to a 20% restocking fee. Shipping and processing fees are non-refundable.

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Product Description

Napoleon Allure Vertical 38" Wall Mount Electric Fireplace

A 38" tall, 16" wide electric fireplace only 5-5/8" deep that hangs on the wall or partially recesses into it. The Napoleon Allure Vertical NEFVC38H sets a three-piece birch log set over a crystal ember bed lit in six colors, with seven flame color settings, and its 5,000 BTU/hr (1,500 W) heater has a built-in thermostat — or switch the heat off and run the flame alone. It plugs into a dedicated 120 V outlet, with no vent and no gas line. from $709.

Choose the 38" if you want a tall, narrow flame with the look of real logs for a wall too slim for a linear unit — beside a doorway, in a bedroom, or between windows — and you want to hang it yourself on a bracket rather than frame a firebox. A 36-3/4" x 14-1/2" recess, 3-1/2" deep, sets it partly into the wall if you prefer.

It is not right for you if you want a long, low linear flame. The Allure Vertical is a tall, narrow flame made for a slim wall beside a doorway or between windows.

Specifications

The body measures 16" wide by 38" high by 5-5/8" deep, with a 15-1/4" x 26" viewing area, and weighs 28.2 lb. Clearance to combustibles is 0" at the top, bottom, sides and back; leave a 2" gap below any mantel so the unit can be lifted onto its bracket. Partially recessed, it needs a 36-3/4" high by 14-1/2" wide opening at least 3-1/2" deep. Power is 120 VAC, 60 Hz, 1,500 W maximum on a dedicated, grounded 15 A circuit, plugged in or hard-wired.

How the 38" compares to the Allure Vertical 32"

The Allure Vertical 32" is the same 16" wide, 5-5/8" deep fireplace six inches shorter, with a 15-1/4" x 20" viewing area against this model's 15-1/4" x 26" and the same 1,500 W heater, but crystal ember media only — the birch log set is a 38" feature. It sells at from $429 against from $709 for the 38".

Features

  • Vertical 38" flame display in a body only 5-5/8" deep — hang it on the wall or partially recess it
  • Three-piece birch log set over a crystal ember bed lit in six colors or auto-cycle, with a matching color accent light
  • Seven flame color settings with four brightness levels and five flame speeds
  • 5,000 BTU/hr heater (1,500 W) with low, high and blower-only settings and a built-in thermostat — or run the flame with no heat
  • Full-function remote plus an on-unit control panel, with a 30-minute to 8-hour timer
  • Plugs into a dedicated 120 V outlet or hard-wires — no vent and no gas line

Answers to common questions

Does it need a vent, a chimney or a gas line?

No. The Allure Vertical is an electric fireplace and needs no venting — only power. Plug it into a grounded 120 V outlet on a dedicated 15 A circuit, or have an electrician hard-wire it. Extension cords and power strips are not allowed.

Can I recess it into the wall, or does it hang on the surface?

Both. Out of the box it hangs on the supplied wall mount bracket. To set it partly into the wall, frame a 36-3/4" high by 14-1/2" wide opening at least 3-1/2" deep in a non-load-bearing wall; it fastens to top and bottom brackets in the recess. Clearance to combustibles is 0" either way, with a 2" gap below any mantel.

How much heat does it put out, and can I run it without heat?

The heater is 1,500 W, about 5,000 BTU/hr, with low, high and blower-only settings and a thermostat you can set from 61°F to 85°F; it cycles off once the room reaches that temperature. The flame, ember bed and accent light all run with the heater off, so you can use it year-round.

Where can it be installed?

Indoors only. It is approved for bedrooms. Keep furniture, bedding and curtains 36" from the front, and do not use it outdoors or where it is exposed to the elements.

What’s included, what’s required, and what’s optional?
  • Included in the box: 5,000 BTU/hr (1,500 W) heater with built-in thermostat; Birch log set; Crystal ember media; Full-function remote control; On-unit control panel; Wall mount bracket and mounting hardware; Paintable cord covers; 1-year parts warranty.
  • Required to complete the installation, purchased separately: Electrical - a dedicated, grounded 120 V, 15 A outlet within reach of the cord, or a hard-wired connection by a qualified electrician; no extension cords; Recess framing - a 36-3/4" x 14-1/2" opening at least 3-1/2" deep in a non-load-bearing wall, for partially recessed installs only.
  • Optional: nothing — there are no optional add-ons for this model.
Does the factory warranty apply if I buy from The Torch Guys?

Napoleon covers the Allure Vertical with a one-year parts warranty — heaters, motors, switches, the remote and the LED lights included — and labour is not covered. Keep your invoice and the model and serial number.

Specifications

Video

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FAQs

Q: Do You Ship to Me?

A: We ship throughout the continental United States with free shipping on orders over $99 (flat rate $9.99 under $99). For Alaska, Hawaii, and U.S. territories, please contact us for a custom shipping quote, which we'll provide within 1-2 business days. Orders to these locations are not processed until shipping costs are confirmed and approved. We do not currently offer international shipping outside of the United States and its territories.

Q: When Will My Order Ship?

A: Orders are processed within 1–3 business days, and delivery after shipment takes 5–14 business days depending on your location. Custom-made and made-to-order products require 2-3 weeks for production before shipment. Special order items typically take 1-2 weeks. You'll receive tracking information once your order ships. For specific timing on your order, please contact us.

Q: What Payment Methods Do You Accept?

A: We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), Apple Pay, Google Pay, and Link by Stripe for one-click checkout.

Q: Can I Cancel or Modify My Order?

A: For ready-to-ship items, contact us immediately if you need to cancel or modify. We'll do our best to accommodate if the order hasn't shipped yet. For custom-made, made-to-order, and special order items, these are final sale and cannot be canceled or modified once production begins or the order is submitted to the manufacturer. Please double-check your order details before completing your purchase.

Q: Why Choose First Response Fireplace Products?

A: We bring years of specialized expertise to the fireplace industry. When you choose us, you're getting the knowledge and experience that comes from being dedicated fireplace industry experts.

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Freight Shipping

After processing, your order will ship and should arrive within 5-7 business days, depending on your location
Your order comes with free lift gate service. The freight driver will use a lift gate to unload the shipment and place it curbside at your home. You’ll need to move the shipment from the curb to the end location. Please make sure your street can accommodate a tractor-trailer.
Upon delivery, you’ll be asked to sign the Proof of Delivery (POD). Before signing, inspect the shipment for visible damage. If damaged, refuse the shipment and call us for a replacement. Damage to products inside the shipment must be reported within 3 business days of delivery.